Managed IT Operations and Support » Automation Concepts

Managed IT Operations and Support

Managed IT Operations and Support

With one of our Premier service plans, businesses are able to operate in a technology environment that is secure, reliable, efficient, and most importantly, cost-effective. We proactively provide the management and ongoing support for all of your Information Technology. This includes end-user computers, networks, telephone systems, servers, and cloud-based services. We deliver the preventative maintenance and ongoing IT support necessary to ensure the continuity of your operations. Businesses and non-profit organizations alike can better leverage their technology to focus on their important goals.

With our service plans you also have the financial advantage of a pre-determined, fixed monthly fee which keeps technology cost “surprises” to a minimum.

Our support agreements are individually tailored to meet your requirements. It’s better to have the core security and data protection support required, fitting into the available budget versus not having anything at all. On the other end of the spectrum, ACC can supply on-site technology professionials 24×7 to go along with a robust list of monitoring and logistical functions. Most of our customers have a service agreement tailored to their needs somewhere in between.

Our selection of support services include:

  • 9×5, 13×5, or 24×7 Premier Plan Service Agreements, with guaranteed response times
  • Emergency on-site maintenance and repair services
  • Regular, pre-scheduled on-site maintenance and repair services
  • Support to, and augmentation of in-house IT staff
  • Remote support and problem resolution
  • Ongoing system and network health monitoring
  • Technology assessment, review, engineering and planning

Most Small-to-Medium businesses can’t justify paying for a full-time employee to manage their technology, so it becomes a part-time job for an existing staff member. Without the proper experience in planning and oversight, managing the technology over time becomes a very chaotic and reactive process that is generally very expensive and unpredictable.

Let the ACC team manage your business technology needs for a fraction of what it would cost to hire a single person.

Our Services will help you:
 
Reduce Expensive Downtime Plan for the Future
Improve Productivity Control Internet Usage
Reduce Data Loss Secure Your Network from Hackers
Perform Proactive Scheduled Maintenance

Recent Case Studies

Evergreen Bookkeepers
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Finger and Newcomb PC – Law Firm
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